Public Information

Services and Products
The Public Information Office provides a comprehensive program of information about City services and activities in print and video formats. The office phone number is (818) 238-5840. The print section maintains the City's web site and produces a Civic Calendar and Annual Report, the Annual Work Program, the City map, periodic citizen and employee newsletters, and other publications designed to keep the community informed. The video section produces a video magazine show, "Burbank Magazine" and other productions highlighting City services, programs and special events, as well as the cablecasting of live meetings.

City Council Meetings
Burbank City Council meetings are cablecast LIVE each Tuesday at 6:00 p.m. on Burbank TV6. Meetings are replayed on Wednesdays at 10 a.m.; Fridays at 6 p.m.; and Saturdays at 1 p.m.

Burbank TV6
The Public Information Office operates BTV6, Burbank's government access channel on Charter Communications cable channel 6. It is seen on channel 16 in the neighboring city of Glendale. Subscribers to the U-Verse AT&T fiber optic service will find Burbank TV6 located on channel 99. Check the Burbank TV6 listing for the latest programming information.

Electronic Bulletin Board
Keep informed of activities and programming on Burbank TV6 by taking a look at the Electronic Bulletin Board. You'll find announcements from City departments about programs and services. The Bulletin Board can be seen daily between all video programming on government access cable channel 6.

Emergency Information
When an emergency of major proportions occurs with a direct effect on Burbank, turn to Burbank TV6, radio station BAM 1620 on the AM dial, or call the Burbank Emergency Information Hotline recording at 800-994-2872 for specific information regarding City operations and efforts. For further information on what you can do to prepare for an emergency, go to this page.

Cable Comment or Complaint Assistance
If you have contacted Charter Cable and the issue or concern raised was not resolved, call the City’s Cable Hotline at (818) 238-5649. We are available to receive comments or complaints regarding your concern.