MANAGEMENT SERVICES DEPARTMENT
MISSION STATEMENT
Management Services is dedicated to promoting organizational
effectiveness through creative leadership that is responsive to our
community, employees, and the public while providing courteous and
quality human resources, employee services, labor relations, safety,
and risk management programs in a timely and cost efficient manner.
In order to more capably fulfill our mission to the public, Management
Services is committed to foster positive relationships between City
employees and the community by promoting professional development and
unity through mutual respect and sensitivity to the diversity of our
population.
The
Management Services Department consists of two divisions: Labor
Relations/Human Resources and Risk Management/Safety. The Department
provides support services involving a wide range of internal
administrative functions to City departments and plays an integral role
in enhancing each department’s ability to better serve the Burbank
community.
Labor Relations/Human Resources Division
This
division is responsible for the overview of Labor Relations, Employee
Services, and Human Resources.
Labor
Relations is responsible for maintaining positive employer-employee
relations and negotiating labor contracts with the City’s six recognized
bargaining units. In addition, this section interprets rules,
regulations, and policies pertaining to labor and employment law in
order to maintain compliance with local, State, and Federal
regulations.
It is
also responsible for classification, the administration of the Civil
Service System, and employee training and development. Print
Communications (Reprographics), which is managed by this section,
assists each department in obtaining a wide range of printing services
and materials, using a centralized printing facility.
Employee
Services is responsible for working directly with employees processing
employee benefits and clarifying various issues related to health
insurance and retirement benefits. In addition, Livescan Services
provide mandated Department of Justice fingerprinting for background
investigation of prospective City employees and volunteers, as well as
outside individuals and agencies. A processing fee is charged for this
service.
Human
Resources is responsible for centralized recruitment and selection and
administers the City’s WorkForce Connection, Youth Employment Programs,
and coordinates the workforce development activities. The Mail Center,
which is managed by this section, is responsible for sorting and
delivering U.S. Postal, private company, and inter-office mail.
Risk Management/Safety Division
This
division is responsible for the overview of Risk Management, Worker’s
Compensation, Liability Claims, and Safety.
Risk
management is responsible for assessing and reducing the City’s risk and
liability.
In addition, it reviews all medical
information and ensures compliance with the Department of Transportation
and Federal Highway Administration testing regulations.
Worker’s
Compensation is responsible for investigating and resolving all employee
injuries.
Liability
Claims is responsible for all City insurance needs, including all
property, casualty, and self-insured programs. In addition, it
processes and investigates all citizen liability claims filed against
the City.
All claims must be presented to the City
Clerk’s Office where claim forms are also available.
Safety is
responsible for the City’s Hazardous Waste Program, including compliance
with State and Federal legislation. It also reviews all internal
accidents and inspects each City facility to identify and correct
potential workplace safety concerns, and is responsible for safety and
loss control.
